Benchmark Every Courier. Stop Overpaying on Logistics.
Not all couriers perform equally across all routes. Munaafa compares delivery success rates, actual freight costs, and weight dispute frequency across your active logistics partners.
Illustrative Merchant Logistics Benchmarking Matrix
Aggregated audit example demonstrating how Munaafa benchmarks actual delivery completion, RTO frequency, and weight disputes across a merchant's contracted courier accounts.
| Courier Partner | Delivery Rate | Return Rate (RTO) | Avg Freight / Order | Weight Dispute Rate | Remittance Cycle |
|---|---|---|---|---|---|
PostEx Fast cash flow remittances, high urban delivery rates | 82.4% | 17.6% | PKR 268 | 1.2% | 2-3 business days |
Trax Logistics Economical freight tier, extensive nationwide coverage | 79.8% | 20.2% | PKR 252 | 2.8% | Weekly payout |
TCS Courier Highest delivery completion in remote & Tier-2 cities | 86.1% | 13.9% | PKR 340 | 0.8% | Weekly payout |
Leopards Courier Large physical footprint and hub density | 80.5% | 19.5% | PKR 275 | 3.4% | Weekly payout |
* Illustrative figures based on a sample multi-courier dispatch audit. Actual metrics vary by merchant product dimensions, destination city mix, and negotiated SLA.
What Munaafa Audits on Every Courier Invoice
Automatic verification of rate cards, weight slabs, and deductions.
Weight Slabs vs Actuals
Flags shipments where the courier billed 1.5kg or 2.0kg on a product weighing 0.4kg, providing exact tracking IDs to dispute.
Agreed Contract Rates
Verifies that base shipping rates and fuel surcharges strictly match your signed corporate account agreement.
RTO Reverse Charges
Audits reverse freight deductions applied on return parcels to ensure couriers don't overbill failed delivery penalties.
Delivered Without Cash
Detects parcels marked 'Delivered' on the tracking portal that fail to appear on remittance settlement advice sheets within 14 days.
Explore Related Topics
Deep dive into financial reconciliation, courier deductions, and profit strategies.
COD Reconciliation Engine
Match weekly courier settlement advice files against store orders.
Supported Couriers Directory
Learn how Munaafa works with PostEx, Trax, TCS, and generic CSVs.
Return (RTO) Rate Analytics
Track financial impact of customer returns across delivery partners.
Audit Your Courier Bills Today
Upload your latest courier invoices and see how much money you can claim back in billing errors and unremitted parcels.
No credit card required • Works with PostEx, Trax, TCS, Leopards, Call Courier & Shopify