Munaafa logo
Workflow Guide

From Raw Settlement Files to Reconciled Profit

Understand how Munaafa transforms chaotic spreadsheets, courier disputes, and Shopify numbers into clear, bank-verified financial statements.

Quick Start

3-Step Initial Onboarding

Get your account ready for automated auditing in under 10 minutes.

1

Connect Store & Import Dispatches

Connect your Shopify store or upload an order export CSV. Munaafa captures order totals, consignment tracking numbers, and customer destination cities.

2

Set Product Unit Costs (COGS)

Input or upload your product manufacturing, procurement, and packaging costs so unit economics can be calculated per order.

3

Upload Courier Settlement Advice

Drop raw settlement sheets from PostEx, Trax, TCS, Leopards, or Call Courier. Munaafa begins automated reconciliation immediately.

Continuous Engine

The 7-Stage Reconciliation Cycle

How Munaafa processes your weekly settlement cycles with mathematical auditability.

01

Store Fulfillment Ingestion

Direct API sync with Shopify or custom CSV ingestion records fulfilled orders, consignments, and customer COD payables.

02

Product Cost & Overhead Allocation

Attaches SKU-level manufacturing and packaging costs directly to individual order line items for realized unit gross margin.

03

Multi-Courier Statement Parsing

Automated ingestion maps varied columns across PostEx, Trax, TCS, Leopards, and Call Courier without manual spreadsheet cleaning.

04

Deterministic Algorithmic Matching

Our matching engine pairs store order IDs and tracking numbers against courier slips, separating delivered paid orders from transit or return items.

05

Discrepancy Identification & Dispute Ledger

Review automated dispute ledgers highlighting weight overcharges, rate discrepancies, and parcels marked 'Delivered' without a matching remittance.

06

Realized Net Margin Calculation

Computes bank-verified profit by subtracting actual COGS, realized courier freight, COD deductions, RTO return penalties, and ad spend.

07

Audited Financial Reporting & Export

Download clean, tax-ready CSV and XLSX spreadsheets for your accountant or executive leadership, complete with auditable proof for every transaction.

Real-Time Ledger Output

The end result: an itemized audit ledger showing expected COD, settled amounts, and discrepancies.

Settlement Statement: PostEx Weekly Batch #PK-8492
Period: May 12 – May 18 • 1,420 Orders Processed
Reconciled 18 Discrepancies
Gross COD Collected
PKR 3,842,500
1,180 delivered parcels
Courier Freight & Surcharge
-PKR 318,600
Avg PKR 270 / shipment
RTO Reverse Charges
-PKR 48,200
240 returned orders (16.9%)
Net Bank Remittance
PKR 3,475,700
Deposited to HBL account
Tracking No. / CNStore OrderCourierStatusExpected CODSettled CODDeductionAudit Flag
7829104829#10842PostExDeliveredPKR 4,200PKR 4,200-PKR 250Matched 100%
7829104830#10843PostExWeight DisputePKR 3,500PKR 3,500-PKR 460 Billed 2.0kg vs 0.5kg (+PKR 180 overcharge)
7829104831#10844TraxRTO (Returned)PKR 2,800PKR 0-PKR 220Return penalty debited
7829104832#10845TCSDeliveredPKR 8,900PKR 8,900-PKR 310Matched 100%
Displaying sample Munaafa reconciliation sheetSee how auto-matching works →
Self-Serve Setup

Experience the Automated Workflow Today

Sign up for free and see how easily Munaafa reconciles your weekly courier sheets.

No credit card required • Works with PostEx, Trax, TCS, Leopards, Call Courier & Shopify